Shipping policy

Processing times

Ready to Ship (in-stock) items: please allow 3 to 5 business days for us to process and ship your order. During our busy fall season and show schedule, this is a few days longer than usual. Thank you for your grace.

Pre Sale items: these ship when the production batch arrives. The estimate is shown on each product page.

Custom and made-to-order pieces: these ship on the estimate shown on each product page. We will email you about your order.

Business days are Monday through Friday, excluding holidays.

Delivery

Once your order ships, delivery typically takes 3 to 5 days by ground, depending on your location.

Questions

Email us at onlytookfive@gmail.com with your order number and we will check on it for you.